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Not able to save

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by hans12

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I use Windows XP Prof with SP2 (plus their other updates)on a FAT32 boot disk. My problem is that I have noticed even though I clicked the "save email address and password" button, the next time I come back to the website my email and password were not saved. I have noted it for hotmail, yahoo, gmail, techrepublic to name a few, necessetating a re-type each time. I also noted it with other programs like Quicken 2004, Norton Antispam - I could not save the options, settings. Please help how I can solve this "could not save problem."

7 replies

by dustyd

Two thoughts. First, you are deleting or blocking cookies that these sites use to remember you. Second, you need to enable Autocomplete---Tools, Internet Options, Content. Click on the Autocomplete button and enable settings on the next page.

by dustyd

As for the second part of your question, saving option settings, I have no idea why you are not able to do this. Do the applications work normally other than this?

by hans12

Poster rated this answer.
Dear dustyD, no I was not deleting cookies or consciously set the program to do so. Yes my autocomplete is on but did notice that autocomplete happens only sometimes not always. Yes the programs work normally. In the example of Norton Antispam, new email addresses are not "remembered" as not spam, even if I went through the process of telling the program to "remember" the new email address as not spam.

by krypt

You mentionned Norton Antispam... I have never used it but maybe you could take a look at all your security programs settings to make sure they don't delete cookies on a punctual basis (ex. when you close you browser).

I would not recommend using the IE auto-complete option for passwords. Practical, but it stores your passwords in a crypted file on your machine. Same for the forms you complete. If someone would be to grab hold of the files and decrypt...

COokiEs are the real problem. If push comes to shove, reset your web settings (Internet options, Programs)

by hans12

Poster rated this answer.
Dear Krypt, I treid looking into the Norton Internet Security program settings but could not find settings for deleting cookies.

by hans12

Additional info regarding my problem - when I look into the properties tab of the boot Drive C, it shows that the "read only" attribute is on. I unselected it and clicked apply whihc does apply the change in attribute but the next time I reboot and look at the properties tab, the "read only" attribute is again on.

by hans12

I suspect the problem lies with Windows XP settings or system restore plus its updates. A "raw" installation has no problem but as all the updates gets installed, the problem re-appeared. Windows probably changed the settings, I do not know where.

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