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Not getting external e mails

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8 replies

by donalconlon

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Hi,We use exchange 2003 as our company e mail server.It is running on a Windows 2003 server. Everything works fine apart from the fact that every 3 months or so it stops receiving external e mails. We can send externally but cannot receive. We can also send and receive internally no problem. A restart of the server seems to solve it but can anyone tell me what might be going on and how we could cheak and fix without having to restart the server. Thanks.

8 replies

by terrell_cole

you might be losing connection to your global catalog server internally or having some internal dns issues. You could also restart the system manager (to restart the information store and MTA stacks.)

Check your logs on the front end exchange and it might reveal part of your issue.

by faradhi

I would look in the error logs first. Are you running anything else on the server? Also before rebooting the server, I would try to restart the exchange services.

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