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Not Receiving emails

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by kassir_nader

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thanks in advance for your help,i have problems receiving emails, some emails are received while others are not. could anyone knows what is the problem, is it ralated to routing protocols, DNS, Smtp.
I use broadband conenction through ISP. my mail server is hosted on a dedicated server on the US.
Thank You.
Nader Kassir

3 replies

by bfilmfan

That isn't a great deal of information to go on.

Are you not recieving mail from a particular domain? Your ISP could have it blacklisted as a spammer.

Really need more information to be of assistance.

by jguasch

It would be good also to tell us what mail server you are using. If some emails get in, then the route is good and DNS is fine.

by jaideep_chris

Well There can be more than 1 reason why you aren't receieving emails .

1. More often than not it is the Antivirus or firewall on the PC which if not configured correctly causes this kind of an issue.
SO the first thing to try is disabling the Av or firewall or perhaps configuring it again.

2. It is possible that the email server is not relaying your emails for which you need to speak to your ISP.

3. Try Creating an Identity if you are using Outlook express.

4. Try to remove your Email Account from your email Client and Reconfigure it..

5. You can ask your ISP to Resubmit your Account details for your Email Account .

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