To avoid it like the plague. I've had a few problems over the years with HP and none of them have had a satisfactory outcome.
Like offering me a replacement Tape Drive that was unable to read the existing tapes for $50.00 more than the Wholesale price of what I could pay for the same thing because they don't repair anything.
Currently I'm selling on E-Bay a Compaq NB Monitor and according to HP the replacement price is $772.00 US but the entire NB only cost $1,100.00 new. Someone is making quite a lot of money out of replacement parts and when I had a New Compaq NB Damaged in the first hour I found it cheaper to buy a new NB and swap the HDD over then I had some spare parts so I could continue fixing it for nothing when it broke again.
I just love the great reviews that HP gets from some customers who rave about how HP came out and replaced a MFD they just unplugged the old one and replaced the entire thing without a second word which is great till I ask them [b]What Do you Think Will Happen When It's No Longer UG?[/b] In that case it was the light in the unit that had died and that was because it was running 24/7 and not being shut off so there wasn't a question if it would fail but when it would fail. Well they did get an extended warranty out of HP because they had to replace 2 of these in under 10 months so if things stay the same they will continue getting a new one every 5 months or so and never have to pay for a new again. :D
Col