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Novell Client for WIndows XP

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We are on a network of 200 + users running Windows XP SP 1a and Novell Client 4.9 SP2. We have some Win2K machines too and they have no problems at all. The XP machines have log in issues. The XP machines are Dell GX 270's and once in a while when you press control alt delete, put in your username and password, hit ok and it takes you back to the control alt delete screen. It does this over and over again and you have to reboot and it works ok. The other problem we have is sometimes when you click ok to log in windows doesn't load the desktop. You just get a blank screen with your background and nothing else. But you can log in "workstation only" and bypass logging in to Novell and everything loads fine. So I know there is a compatibility issue with Novell Client and Windows XP since this doesn't happen on W2K. Most of the time these machines work fine but once a week these symptoms occur. They are all brand new machines and it happens to all of the GX 260 and 270's since they are running XP. Does anyone else have these issues? Please help!

9 replies

by oz_media

Have you tried the obvious? an DS REBUILD set to auto? I had a similar problem with ONE XP box out of a whloe bunch bought and installed at the same time. Are those specific users able to log in from other machines?
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Another thing I've noticed is that while I have no problem with client 4.9 SP2, others have had intermittent issues that were resolved by installing the older 4.83 SP2, the login issue was resolved in that client and may have reappeared under 4.9 SP2.

Good luck.

OF COURSE I assume you have all the XP updates installed.

by oz_media

Novell is stable but it's funny that way, it seems everything has to be done in a secific order sometimes. So I would try reinstalling the client AFTER NMAS is turned off.

by jasonbis

I realized nmas wasn't even installed only nici. We have the same problems with 4.83 and still haven't found a solution. Thanks for your help though.

by pierrejamme

Jason
Did you install nmas in Custom Installation. I wouldn't recommend doing so.
Also what protocol are you using?
IP only works slick if you Configure SLP with a "Scoped DA". See TID 10059981.
We are almost all using Dell optiplex GX270s with XP Pro NW client 4.9.1a and a mix of NW6SP4 and NW6SP5. No such issues as you are seeing.
You are using XP Pro, right?

by pierrejamme

It seems OZ Media is a faster typer, no posting when I started.
anyway just an added comment, You probably should have posted this in NetWare.

by jasonbis

We are running XP Pro with IPX only installed for the Novell Client. We had this same problem with the previous version of novell 4.9x sp1 and upgraded recently to sp2 in hopes it would fix our login issues. 2 days ago we discovered the NMAS setting and turned it off but it was installed by default during the installation. Is turning it off now through the settings the same or do we need to reinstall the client with NMAS turned off?

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