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NT Server 4.0 Installation Problem

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by Member 31381068

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I am having a problem during the initial setup of NT Server 4.0. I have a SIIG 350P SCSI Adapter that is not detected during setup. When I select the option to select a different adapter (Installation Disk Required), I load the NT Install disk when asked, NT Setup loads the drivers, I select the appropriate Adapter, but then NT tells me the selected hardware is not installed. I know that the adapter is working properly because the SCSI Disk Select Utility recognizes it as well as the two SCSI Hard Drives. Any help would be appreciated???

13 replies

by bhrdwh

Hi, Try using your CD Rom as the first boot device & booting + installing directly from the NT CD. SCSI drivers will get detected & loaded automatically from the NT CD. check your Server CDs for any SCSI Drivers (compaq, HP etc have their own drivers in CDs). Let me know if it helped.
Akash

by cedmison

During the install select manual installation of "additional adapters", this will require the "Manufacturers Install Disk", once the installation process has read the disk and you have selected the appropriate driver you will then need to have the NT Server disk in the CD to finish the installation.

Drivers are available for the 350P on SIIG's website if you do not have them.

You can FTP them from
www.siig.com/ultrascsi-nt.exe

Good Luck,

by Member 31381068

This is exactly what I did. Once I select the appropriate driver from the drivers disk, I get: "The selected hardware is not installed on this machine." I know the card works and I know the PCI slot works, I just can't get Windows NT to acknoledgethat the card exsist.

by msgtray

I just finished an NT installation with a SIIG SCSI card and had similar problems with the adapter not being recognized during install. I went to the SIIG website (www.siig.com) and downloaded their latest driver. I made a new OEM drivers disk from the download and all went normal. Give it a try. Ray

by msgtray

One thing that I failed to mention was that my NT install failed with the original OEM driver disk that shipped with the card.

by Member 31381068

I tried this. When I load the disk (With the drivers downloaded from the web site) and select the appropriate driver, that is when it tells me "the selected hardware is not installed."

by rob.paulk

According to the Hardware Compatibility List (HCL) on the NT Server disk under Support, the SIIG 350 SCSI adapter is not compatible with NT4.0 Server.

by Member 31381068

We have used this same adapter on NT Server 4.0 in four of our other servers. This paticular server came with NT server and the adapter installed, but we are upgrading it with new hard drives and starting from scratch with a fresh server, so this is the first time we have had this conflict.

by turambar386

Howdy. This is worth a try, anyway.

Boot from the setup diskettes. This may not work if trying to install from the hard drive or CD.

When Windows NT Setup displays the message "Setup is inspecting your computer's hardware configuration..."press F6. This prevents Windows NT Setup from performing disk controller detection and allows you to install a driver from a disk.

I have found that this is sometimes necessary. If Windows NT setup goes through its normal detection routine, it occasionally fails to properly identify SCSI or large IDE drives and does not allow you to change the driver.

You may have to try rebooting a few times to get it to recognize the F6, btw. It doesn't give you a large window of opportunity for pressing it.

Good luck.

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