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Office Updates After Applying SP2

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8 replies

by wzeig

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I cannot do Office updates after applying Microsoft's SP2. I get the error that "I do not have administrative rights, or I am missing .MSP files from previous updates" Microsoft will not asssist in this, considers it an "Office problem" & Office expects payment for service. Any ideas on this isssue? Thanks!!!!!!

8 replies

by jdmercha

I'm not sure this is your problem, but make sure you are logged on with an administrators account. And turn the firewall off.

by wzeig

This may be the problem? I am showing as "owner". Is this different from "administrator" & if so, how do I resolve this? Thank-you!

by jdmercha

Owner and Administrator are two different things. You need to sign on to the computer with the administrator account. Or an account that has administrator priveleges.

by ccollins

You can extract MSP files via the command line. e.g. C:\Office2003SP1.exe /T:C:\folder /C

/T tells it the temp folder and /C prevents it from installing.

by wzeig

I have tried this command prompt & it is not recognized. Is there something else..I believe you are on the right track. I have Office 2000 Deluxe Suite

by jmarino

You dont have to log in as anybody different since you were able to install sp2. What you need to do is turn off system restore. For some reason it corrupts a file trying to start the sp1 download. Try that and see what happens. Let me know how it turns out.

by wzeig

New suggestion!! I do use this occasionally. Would I temporarily turn it off while attempting to do updayes & then turn it on again, or are you suggesting it be disabled? Thanks

by wzeig

I am confused as to the difference between "owner" & "administrator" I din't have a problem previosly. All programs running, when looking in task manager are either "system" or owner" My account (only one used on machine)is listed in user accounts as "computer administrator"

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