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I am trying to trouble shoot a printer issue and need help. I have a client with an Okidata Pageprint OL 600e. It uses HP drivers and they install fine. The user interface for the printer shows all communication and functions are fine. However, whentrying to do a test print, an error message "printer is either off or is busy" keeps coming up and the led keeps blinking, as opposed to a steady green led. The printer cable is quite long, could this cause the error.....need a quick resolution here....
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by pc-tech
Possible solutions:
1) If the printer does not have it's own drivers, but rather uses another brand of drivers, try using an older version of the driver.
2) Most printers should be able to use a cable up to 25 ft. long. But you do need to make sure it is compatible with the printer (if it is bi-directional, or null cable). Almost every printer will work with a bi-di cable.
3) If you cannot be sure if it is a bi-di cable, change the properties of the printer in the printer properties, so ituses a uni-direction print process. (Prints slower but could work)
Hope you figure it out!
by ahevans
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