opening word attachment

Hi,

It may depend on your webserver. It have to support that service and make sure no errors happen when use it.

vak042.

HI SK
Which version of outlook express is your boss using, If he using Outlook Express 6 below are the settings that has to be done:
1)Open Outlook Express
2)Go Tools
3)Options
4)Security
5)Under Security you will an options which says do not allow attachments to be saved or opened that could potentially be a virus
6)By Default it is checked, Un-Checked that option
7)After un checking click on Apply, Then OK
8)Try opening an attachment if it doesn't work out try restarting outlook express.

Best of Luck!!!!

This is quite simple really. If your boss is using OWA (Outlook Web Access) then he will HAVE to download it to read it.

Effectively OWA is a remote web page. The attachment must be opened locally and so needs to be downloaded to your boss's computer before he can open it.

If he used Outlook then the entire email (and its attachments) would be downloaded automatically to the local mail store but with OWA........its not local.

So... if he wants to read it and not download it..... get him to use Outlook or Outlook express.

Sometimes it's a huge document; it depends on its size. Separate your document in 2 documents and send it to him each document alone.

Thanks a lot every one, I got the same idea actually that he would need to initially download it first before opening however he is one difficult user, kinda hard to convince he using another way other than he normally used. Fingers crossed though :)