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Outlook 2000 and Attachement problems

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by Member 29712568

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I have Win2000 P2 and Office 2000. In Outlook when I try to attach files to an Email I get the message "Cant create file" it then goes on about permissions, even though my permissions are OK. Also I cannot open attachments sent to me. get the same message about not being able to create the file.
Any ideas?? please help

8 replies

by laptop

When saving an attachment file in Microsoft Outlook, you may get the following error message:
Can't create file: Right-click the folder you want to create the file in, and then click Properties on the Shortcut menu to check your permissions for the folder.
CAUSE
The attachment file has a long file name and the volume, or hard disk on which you have your Temp folder, does not support long file names. Even if the attachment does not appear to have a long file name, this problem can occur if you have previously opened a file with the same name.
RESOLUTION
Move your Temp folder to a volume that supports long file names.

by klh456

Have you applied SR1 for Office 2000? We had similar problems and applying SR1 resolved the problem. I also apply SP2 for Office now, but that did not seem to affect this problem.

by Member 29712568

Thanks Karen,
This solved the problem straight away....
Service Packs!!!! How many will Office and Win2000 end up with.
Thanks..Jon

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