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Outlook 2000: Mail relocates after sync

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3 replies

by darla garza at dgarza2

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Secretary has permission to Boss's mailbox. Each day she reviews the mail from Boss's inbox. Reads and files mail in appropriate folders ie: do later, read now, etc.
Boss is on the road. She dials in. Reads and replies to her mail from within the folders that the secretary has filed the mail in.
The next day Secretary notices that mail she filed in various folders has disappeared and is in sent items or some other folder.
Question: How can we prevent these mail items from moving?

3 replies

by cisse_5

According to your email, the boss retrieves the email from the location the secretary placed it and replies to it. The mail would then go to the Sent Items area. Make sure there isn't a filter applied on any Rules that would move the mail or remove it from view.

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