Software

Ask something
Discussion Locked

Outlook 2002

0 helpful
1 reply

by keith.oxford

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I'm using Outlook 2002 with XP beta 2, upgrading to RC 1 soon. Question I have, I don't think is related to XP at all but I don't know.

When Outlook is open & I receive a new mail everything is fine. When highlighting the mail to read it, it is still fine. Next is where the problem comes in. When I then select another mail, either new or an old mail there is a pause of about 20-30 seconds. Mostly when this happens another window pop up saying, "Requesting Data". This is extremely irrupting all the time. I can understand is there is a large mail I need pull off the Exchange server (5.5) but not for everything time I move off new mail.

We've check the network & it seems to be fine, no bottlenecks & I'm on a 100Meg switch. The Exchange server does not seem to peak either when this is happening.

The question is, do you know about this problem & is there either a work around or a fix for it?

1 reply

by mike

So you want support for beta eh!!, , The whole point in beta testing is working out the kinks... I'd look into the MAPI subsystem, all the outlook/Xp Mail interfaces. Maybe install a copy of OL 2k and see if it is corrected. There is a fine line between the Mail handleing subsystem and the OS hand off. Good luck.
(IE before you install a copy of OL 2k look for all files in the OS directory mapi*.* and copy them and back em up). Install OL 2k and see if it works, if it DOES, then re-install OL 2002 after it's done manually copy back one by one the Mapi*.* files to there respective directories!! ahh the wonders of beta testing!!!
Have fun
Mike

This discussion is closed to new replies.