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outlook 2003 error message

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8 replies

by kel.mcg

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when I open the outlook 2003 I get the error message : unable to open your default email folders. the information store couldn't be opened
and when i click ok it closes and i cannot do anything...

8 replies

by triathlete1981

delete your pst file by accident? that error usually shows up for me when one of my users deletes the pst file. i always tell them, don't f$#k with stuff you dont' know.

not that you did that. but i don't know.

by triathlete1981

do you mean you can't click any buttons in outlook? or you can't do anything like sending and receiving? or you can't do anything bc outlook closes on you? or what?

by kel.mcg

and its the first time ever opened outlook on that portable
i wanted to transfer users data from Outlook express to Outlook...

by kel.mcg

If the user did so, I am not aware, but if no pst have been deleted what is the solution and if pst have been deleted what is the solution?

by huoml

If it is the first time you are running outlook on this PC/laptop then do the following.

Go to control panel
Open up 'Mail'
Create a new profile and complete the configuration of profile (from where you will be reading the messages).
It should open the OL using the newly created profile.
Once in OL, you can import the messages.

hth
-H

by kel.mcg

thanks to everyone for all your help, i have solved the problem by deleting all existing profiles and deleting outlook and reinstalling it, then and made a whole new mail account, then i imported everything from outlook express, and everything is working perfect now...
thanks again to everyone who helped me...
Kel

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