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Outlook 2003 Inbox loop

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2 replies

by sprocket

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I have a user and in Outlook 2003 when you click on the inbox folder in the tree you get presented with Inbox and delected item folders. again if you click on the inbox you get another inbox and deleted items folder. This goes on for as long as I keep trying, so I end up with inbox/inbox/inbox/inbox........ etc

What has happened?

2 replies

by sean

Try this: From the run command (START>RUN) enter this text: outlook /cleanprofile

That should help.

by w2ktechman

if the cleanprofile fails to correct the problem, try running a detect and repair (help menu). If it still has a problem, re-create the profile control panel -- mail icon -- profile -- add

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