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Outlook 2003 not archiving

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7 replies

by hurell.lyons 1 view

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I have an executive that has his auto archive set to a year ago. i explained to him that his email is getting out of control and 6 months back at minimum is more desriable. Anyway i changed his atuo archive settings but he still has emails in his client from 09/01/2006. I turned off auto archive and tried to do it manually (from 01/01/2007) and still it doesn't archive anything. Have any of you guy seen this?

7 replies

by craig herberg

Try clicking on File -- Archive

Highlight your INBOX and make sure that "Archive this folder and all subfolders" is checked, as well as "Include items with 'do not archive' checked." Put in an appropriate date, and click on OK.

I hope this helps.

Craig Herberg
http://info-safety.com

by hurell.lyons

On of the 1st things i did and it doesn't do anything. He still has emails in his inbox from 09/28/07. I have tried both the delete 6 months back and from a specific date back....nothing works. I shouldn't have to upgrade his client just to get the archive feature to work.

by curlergirl

I believe Outlook uses the modified date not the original received date when it archives. This might account for at least some of the messages not being archived. Can you tell if it's everything from that date range, or only some of the messages?

by hurell.lyons

hey guys. Sorry for not responding quickly. I found the answer and it was the modified date (like the previous poster had asked). It archives based on the modified date. I selected modified date as a column in his preview pane and sure enough all the emails still in his inbox all had modified dates newer then my archive date selected.

Thanks again. I had no clue archive based it on modified dates and not recieved date.

by tech

Our ArchiveAssist? software is the only tool which allows you to edit the Modified Date of email messages in .pst files so that you, rather than Outlook, can control the archiving process.

Get complete information, and a fully functional trial version, at
http://www.cardiffsoft.com

Sincerely,

Jay Palmer
Cardiffsoft

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