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Outlook

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by geeksquad 2 views

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cannot find email that was sent, it should be in the sent mailbox but cannot be found?

7 replies

by j.lupo

Was the e-mail sent or forwarded and what options do you have set on the account. There are options for having messages stored in other locations (then sent folder).

by shelli_2005

Not sure what version of Outlook you have but make sure the option to save a copy of sent items.

by robgwilcox

How are you determining it was sent? Have you done Messaging Tracking on the server side to check if it was sent?

Does someone else have Send As rights to the mailbox where the mail was sent from? If so then it could be in that person's sent items folder.

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