Software

Ask something
Discussion Locked

Outlook Archive Errors

0 helpful
5 replies

by rebalcom

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

How do I resolve the problem below? Thanks in advance for your help.

When I archive (once a week), I get the message:
Errors occurred while archiving. Look for a detailed report in your
Deleted Items folder.

When I look in the Deleted Items folder, I see the message:

Error while archiving folder "Inbox" in store "Mailbox - Roy
Balcom". Some items could not be copied. They were either moved or deleted,
or access was denied.

Error while archiving folder "Sent Items" in store "Mailbox - Roy
Balcom". Some items could not be copied. They were either moved or deleted,
or access was denied.

Problems in this situation:
1) Just from the above, I can't tell which items were causing the
problem.
2) I can't tell if information is being lost, that is, if I am
losing messages in the process.

5 replies

by jabulani

I could suggest this as a way of homing in on the problem.

Add the archive file as a Personal folder file to your Outlook profile. Drag from your Inbox and Sent Items folder, any items that you can see from the date stamp should have been archived. If you move the files one by one you may be able to see which one is causing the problem. Otherwise observe if the problem returns at the next archiving.

by nancyv

I agree with the first respondent's answer. In addition, I would suggest running a mailbox fix. Click on Help, Detect and repair. Also, double check the paths you have indicated for archiving to under the properties for the Inbox and the sent items folders. Make sure you have writing priviledges (network security) to the paths indicated.

This discussion is closed to new replies.