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Outlook Delete Button

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by wagman 1 view

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I have a user that is running Outlook 2000 with Office 97 and Windows 2000. This user goes to delete a message and more than one sometimes delete. They are not double clicking on the delete button and it does not always happen. Any suggestions?

4 replies

by icrovop

Does this user have Logitech Mouse driver. If so Office 97 has an issue with the driver. You can tell if you have it by either Pressing Ctrl-Alt-Del and looking for em_exec. or searching for em_exec.exe. Rename this file to em_exec.ex1 then reboot and see if the problem goes away. You do not need this file for the mouse to work. However, any special functions may be disabled. Also check the click speed settings in control panels, mouse. Slow it down. Some mouse buttons are a little sensitive. Also make sure that the Accessibilty options are all turned off.

by wagman

Switching mice seemed to resolve this issue. This was unusually, mainly because they did not have any problems in any other program. Thanks for the information.

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