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Outlook Error messege

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by sjrobertson

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A number of our computers here (clients) have the same problem. When an E-mail is sent it gets bounced back with the following error messege. "No Transport Provider was Available for Delivery to this recipient". I have been to the MS website and trouble shot from them all I can. I have even reinstalled outlook. However teh problem is still there. It does not happen all the time and usually the messege can be resent and they go through. It happens to both internal and external mail. However it does not happen to every computer here.

HELP.

Simon Robertson

7 replies

by kdrungilas

Question: Has this been occurring for awhile? I've seen this happen with a new Exchange system after migration from Groupwise. Generally, this error is caused by an invalid recipient address.

For example, using the Personal Address Book (PAB)to address mail. Typically, when migrating to Microsoft Exchange, users will tend to use a PAB entry to address mail. In some instances, the address looks like the friendly name that is also in the GAL, but when getting details of the user in the PAB, the address will contain that of the old mail system.

Have your users imported Address books?
Have you moved any Exchange servers from other sites? or imported distribution lists lately?

One other cause that I have seen is the addressee's mail server is unavailable to accept the message as it is being distributed. If the mail server at the receiving end has issues, it may refuse to accept mail. Usually internet mail is retried for 72 hours, but sometimes its returned quickly.

If this was happening to everyone, I'd suspect either your DNS information or Gateway on your mail server is incorrect or the MX record on the DNS server at your ISP is incorrect...but if two records exist for you, it could work sometimes and not others.

by ternoey.kristof

You should first connect the mailbox of the client with your exchange server. This will learn how the client should route his email.
Try then with an official address: like: TERNOEY@GMX.DE and the mail will be sent away. I had the same problem onmy client when I used Exchange Service profile and Internet email profile

by chats

In my network sometimes this happens with few mail clients. At that time I have seen that mapisp32 program does not respond [ by clicking ctrl+alt+del]. so I ended the task and restart the outlook again. It solves it. Another u can try by closing the outlook and reboot the PC and try to send the mail.
Pl revert back in any case - either my answer works or fails.

Regards,

sumit

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