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Outlook Express 5 - Mail box gone.

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6 replies

by spn 2 views

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Hi , People

Point to the answer that gets this one.

A friend of mine , she uses express 5 . had a few hundred messages in the inbox. a few days ago the messages dissapeared . one one has acces to the system , no virues have been found ( the is an up to date vscan on the system) system is running fine.there seem to be thothing really wrong with the system.

Points to the one who get the messages back !!

I personal feel its a lost cause , but i still want to help . So prove me wrong!!

6 replies

by vinnyd

This may seem simple, but I have seen this happen.

Make sure the under View the settings have not been changed to only see new messages.

Under Customize Current View there is an option that can hide all the messages.

by stillatit

Other longshots -

Is the user logging in using the same username? OE stores the message store by user.

Did the user move any folders in her profile? If she moved the message store, OE may have created a new one. If the old one is still around somewhere, either pointing OE to it or moving it to its original location would restore the messages (and kill any in the new message store).

Simple, but overlooked. Did she delete all messages? Are they in the Deleted folder?

Good luck.

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