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Outlook express opening time.

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3 replies

by tabcomputers2002

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I'm having a problem with my wifes outlook express. When I click on the Icon, it takes almost 5 minutes to open up. The stupid AOL IM pops up in seconds (any one know how to get rid of that??). I've deleted all the email and compacted the folders and tried to create a second identity. No luck. I run Norton AV, but haven't made changes there in months.

Any ideas??

Thanks
Tim

3 replies

by bfilmfan

Scan for spyware and assuming that it is clean, try the following:

To fix this, open Regedit and navigate to this key:

HKEY_CLASSES_ROOT
\CLSID
\{FB7199AB-79BF-11d2-8D94-0000F875C541}
\InProcServer32

In the right-hand pane, double-click on the (Default) value and delete whatever is entered there, leaving it blank. Click OK. Now perform exactly the same step with the key directly underneath, namely

HKEY_CLASSES_ROOT
\CLSID
\{FB7199AB-79BF-11d2-8D94-0000F875C541}
\LocalServer32

Once both (Default) values are empty, OE will open normally

by tabcomputers2002

I didn't have the first registy key on my system. I had the second, so I followed your instructions and all is better.

Thanks for the help
Tim

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