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outlook filter

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A user complains that his outlook filter is trashing good e-mail. Is there a way to turn of this filter of even edit it so as to make sure that it can be controled.

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by stillatit

The junk filter in Outlook is sometimes a bit too discriminating. You can use the rules wizard to modify the rule somewhat, and make a list of users whose email is never considered junk. You can also put the junk mail filter down near the bottom of the list, and have previous rules terminate with a "stop processing more rules" clause.

Good luck.

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