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Outlook help not working

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3 replies

by jsarinana

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When I try to use Help in Outlook I get: You need a newer version of HHCTR.OCX to be able to read this file

3 replies

by dklippert

There are a few articles, Type either of the following in the address box of Internet Explorer:
MSKB Q217578
or
MSKB Q283684
The gist of the message is:
1. Connect to:
http://msdn.microsoft.com/library/tools/htmlhelp/wkshp/download_main.htm.
2. Download the HTML Help file update package (the Hhupd.exe file) corresponding to your language and processor architecture. For example, click English in the x86 column.
3. After you download the file, double-click the file to update your HTML Help files.

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