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Outlook IP

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6 replies

by chrisright

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Ok guys, this is the deal :P

I have a custemer whos IP on outlook express keep getting changed to 125.0.0.1 and you can change it back to the right IP and it will still change back to 125.0.0.1 when you reboot, I have run an online Spywere scan and spybot S&D on the computer and am still getting the same prob. Any suggestions will help out

Thanks,
Christ

6 replies

by jdgretz

IP on Outlook Express?? Where is this IP Address, in the server sections?? Are you sure it's 125.0.0.1 not 127.0.0.1? The 127 address is the loopback address for the network card and may be the address for the anti-virus software that uses a virtual machine (localhost) as the delivery point for email before forwarding to Outlook Express.

If this is what is happening, does he still get email?

What is the exact problem and what error messages do you see?

jdg

by chrisright

Yes it is Outlook Express, I didn't think of it involving the anti virus...I will check that out when i go back over, Thanks.

The error message we get is unable to locate server or something, And after checking it is 127 not 125

by bschmidt

If not antivirus, check to see if any spam removal software is running. A lot of time spam software acts as a mail proxy for Outlook Express (127.0.0.1)

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