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Outlook is loading

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by peetree

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The past several days my Outlook (2000, if that makes a difference) has not been loading... Well that’s a stretch. It loads into the background (e.g.; it's present in the process' list) and only the opening window - Splash Screen (?) - is displayed. Every other program/ app. is working well. One good thing from this is my e-mail is still retrievable by web. I have unloaded office and reinstalled it and it still occurred. I have also attempted to restore to a week prior to the first occurrence, not working there either. Do I have to wipe the drive and reload?

2 replies

by hal 9000

The first one is how recently is it that you last checked for Mal Ware or Spy Ware?

If you don't already have some Mal Ware Applications loaded download these update then boot into [b]Safe Mode[/b] and scan your system.

Ad Aware SE

http://tinyurl.com/qoppr

Spy Bot S&D

http://tinyurl.com/yrwy2

It wouldn't hurt to run an AV Scan while in Safe Mode either as that way things are more easily removed if there is a troublesome item.

Just a word of warning here though with Spy Bot S&D is capable of picking up some false positives so things like [b]Windows Defender and some Internet Banking Programs[/b] will be picked up you need to remove these by removing the tick beside them before repairing the system.

If you pick up any problems rerun the scan to make sure that you have removed the problems and just to see that there was nothing hiding under them that where not picked up by the original scan. I find Ad Aware SE good for the initial Scan and then when that comes up as clean I use Spy Bot just to check the system for any other potential problems.

Col

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