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Outlook running multiple instances

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4 replies

by sross

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Outlook is shown to be running 2 or more times. It appears that when it locks up, which occurs if I try to send an email while the VPN is disconnected, and I close Outlook, it doesn?t really close. If I try to open Outlook after that it won?t open and adds one to the list of processes. If I select the right one of the Outlooks & ?End Process?, Outlook will open. Sometimes I have found several open & I close each until Outlook opens or ?End Process? on all of them and then open Outlook normally.

4 replies

by sross

i forgot to mention that i get "operation has failed" errors during all this.

by neil cotton

Im affraid that is something you will have to live with, as far as I am aware, there is nothing you can do about it...I had exactly the same problem (apart from the crash wasn't generated by a VPN problem) I take it you are running Outlook 2000, not Outlook 2002 (XP version).

Have a look at the updates for Microsoft Office Outlook, they may have fixed it, but I can't recall seeing it in the list of the updated features, but it may be something in dirrect.

http://office.microsoft.com/outlook

by icemaster

Many Outlook Add-ins can cause this issue. Please look at http://sunflowerhead.com/software/knockout/ it might be what you are looking for. There is just too many reasons that outlook hangs to even get started. However, it is NOT something you should have to live with. You do not tell us if you are using active sync, palm, act! any of which could be causing this problem. But... Knockout will kill the sessions for you.

by mike

I wish it was as easy to say that Add-Ins are the only cause and I'm sure they are part of the issue. However, I've had this phenomena occur way more than it should with NO Add-ins.
What's the differnce? Who to double-click or not double-click. Desktop icons are double-clicked. Taskbar icons are not. If you double-click the Outlook taskbar icon I firmly believe you are starting a 2nd instance BEFORE the software can lock-out another instance from starting.
That's my story and I'm sticking to it.

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