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Outlook Syncronization Problems

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by emmat

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I am running Outlook 97 on a Windows 98 machine with connection through a modem link. I use a docking station at work which connects to the network directly and when in outlook through this I can read all messages the problem occurs when offline. I can not get my offline and online folders to syncronise. I have recreated the mailbox and also reinstalled outlook but the same problem occurs mainly with the deleted items folder. I have checked the properties of the folder and it is set to workwhen offline and online. i have also recreated the offline folder file and recreated the profile but the same problem occurs. Does anyone have an solution for this?

2 replies

by purple713

I hope this helps.
Go to tools and Services. Check to make sure the connection is on Automatic and not manual. Close Outlook.
Next, go to Start, Find, Files and folders and search for .OST (this is the Outlook Sychronization files). Delete this file.

Open Outlook and click on Tools and Options. Make sure you have "Enable offline Access" checked and "When online, sychronize all folders upon exiting". Close Outlook. The files should Sync.

by emmat

In response to the answer I received: I have recreated the .ost file and also done the other things you have suggested but the problem still occurs. Is there a message limit on the deleted items folder?

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