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PC hangs at Windows 98 screen

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I have a Dell PC that is running on Windows 98, first edition. It is encountering the shutdown problem, where it is hanging at the windows 98 screen. It shuts down without problem in safe mode. In MSCONFIG, I select only the config.sys and reboot the PC. When I shut down the PC, it still hangs at the Windows 98 screen. I enter msconfig and view the config.sys file and all the statements have a REM in front of it. I assume that nothing in the config.sys file is being loaded since all statements are REM.

Has anyone encounered this problem?
If so, what else can I do to correct this problem? Any help would be appreciated.

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by ann777

the config.sys file is NOT being loaded... REM stands for REMARKS and the commands after REM are giving you a "Bad command..." error. Ultimately CONFIG.SYS is not working.

The shutdown problem does not occur because only CONFIG.SYS...

You need to run MSCONFIG... and do a selective startup... then go to the Startup tab and uncheck everything except SystemTray and ScanRegistry. Those two programs are the only two that Windows requires to run. Everything else is eating up your resources, and THAT's what is preventing a shutdown.

Some of those under the Startup tab, may be checked again... but all of them is too much for your system to handle and you should only use those that require a pre-load. Microsoft Office Startup and others will work when you start the program... they do not need resources at boot... especially if you are not going to use the Office Suite always.

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