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PC Restarts on Shut Down

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We have a Celeron 500 MHZ Pony with 64 mb RAM. When you try to shut it down it restarts. Any ideas????

15 replies

by krunch

I'm not sure if you have a Compaq, HP, etc. or a machine you've put together but if it's an "off the shelf" pc I would try your manufacturer's web site for Win 9x, NT or 2k patches. I would also check your bios manufacturer's web site for a rom update. I would also check for hardware conflicts (in the 95/98 world you'd check device manager.)

The other quite tedious thing I will sometimes do is boot my machine with as many devices unplugged as I can (sound card, modem, network card, etc.) and try my shutdown. Then, try a different video card (if you can borrow one from a buddy or spare machine) and try your shutdown and rule out your hardware.

In 98 you can type in "msconfig" from the run prompt and do a diagnostic or selective startup to start up and shut down with minimal drivers and gradually load the drivers back in (again doing startup and shutdown after each change) and you could try to find the offending driver that way.

Good luck - HTH!

by donmars

This may seem too obvious you never mentioned this but, are you sure you are not shutting down with the "RESTART COMPUTER" button enabled? Just had to ask.

by international-edu

Some motherboard chipset combinations have a problem with shut down & require patch drivers. For example Pc chips boards have this problem (in our experience). Go to website of motherboard manufacturer & check out your board. Also you may need to install
windows with apm support which requires you to use a setup switch.
Alex

by cflynn

Run regedot and change the Fast Reboot data value from 1 to 0 in the following registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Control\Shutdown.

This solved the problem for me on two computers on our network.

by cflynn

Run regedit and change the Fast Reboot data value from 1 to 0 in the following registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Control\Shutdown.

This solved the problem for me on two computers on our network.

by jabe

If the operating system is WIN98 2nd edition.
There is a noted problem by Microsoft and a patch to be downloaded for these shutdown problems.

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