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PcAnyWhere /Outlook / Win2000 Pro

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Have a user that is connected via a VPN into our network using PcAnyWhere link to his desktop. When he attempts to access the address list in Outlook it will lock his session. Often will need to send a Ctrl Alt Del to break this. any suggestions? (ram 256)

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by bfilmfan

Is he accessing the address list via Ctl-Shift-B?

What version of PCAnywhere is the client running?

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