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Pegasus mail 32 bit freezes

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I have a problem with a few PC's that run Pegasus mail 32 bit client on Windows NT 4 on a novell server.
After no changes to installed software Pegasus mail starts taking excessive time (5 to 20 mins) to do functions such as open a new message to compose or read a message. Has anyone seen this problem and how can I fix it?

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by maxwell edison

1. Check if your space quota is used up.
1. Start a DOS-prompt.
2. Type: DIR Y:\
3. Read the last line from the "DIR
output".

This will tell you the correct amount of Free Space on your personal mail area on the server.

2. If Free Space are below 10.000 bytes, you have to archive old mail (extract old mail to an external media),

3. When you have Free Space above 10.000 byte (or more likely, more than 1.000.000 byte), then do the following - all inPegasus from the Menu line just below the blue top line/bar.

1. Open "Folders" (\File\Mail Folders\)
2. \Folders\Check tray list\ (will find
"lost" folders, if there are any)
3. \Folders\Check Consistency\
4. If errors are reported:
\Folders\Reindex Folder\
5. When "Check Consistency" reports:
"All OK", then: \Folders\Compress
Folder\
6. Repeat step 3 to 5 for each folder in
the folder window.

Please notice that the "Reindex folder" often finds already deleted mails
Important: When moving (to another folder) or deleting a large amount of mail's, it is wise to frequently close and restart Pegasus, i.e. if the operation is takes time. At least close and restart when finished with the move/delete operation. This will keep you mail folders consistent

OR

You may have a corrupt main.pmt file

Hope this helps,

Max

by marcuslbentley

I checked all the folders and made sure his disk space limits left him at least 10 MB free, and he only has 2 messages in his newmail folder.
Unfortuneately this didn't fix his problems, but thanks for trying.

by marcuslbentley

I deleted his profile and created a test user, which worked. I renamed the test user to his username which then stopped working. Had to reload Windows 2000 as he needed his mail working,

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