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Polycom PVX Application

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12 replies

by dmarzan

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Hi Brock,

Thanks for introducing TechRepublic to me. I think I'm gonna learn a lot of things here. Anyway, about the IP address you gave me (172.16.1.36), I still can't ping it. Is that the IP you are currently using? Can you try pinging my IP (61.9.0.41)?

Dindo

12 replies

by brockhotaling

Hi Dindo,

That's the IP that was recognized by the Polycom app after being installed. I'll double-check. I'll try right now to ping you and see what happens.

Brock

by brockhotaling

did you try a traceroute to my IP. I've turned off my firewalls, but I will go into my connection config and double-check the IP address. Try to see what's going on.

by dmarzan

Please go to MS DOS prompt and type ipconfig. The IP address that will be reported there is the one that I need.

by brockhotaling

yeah, i did that a few minutes ago and it checked out at 172.16.1.36
BTW, connection-specific DNS suffix is gateway.2wire.net
subnet mask = 255.255.0.0
default gateway = 172.16.0.1
not that those will help a lot. maybe i'm tired, i'm blocking on what might be blocking your session.

by brockhotaling

Dindo, try this IP: 64.252.91.165, which is the IP address of the primary connection point. If you can ping this, then I know something is up with my wireless segment.

by brockhotaling

they're both legitimate connections, although maybe one has a dhcp slave relationshop or something - i never paid too much attention previously. I guess if our efforts fail, I could re-install all the software on the primary machine.

Any guesses on what's blocking this?

by dmarzan

I'm sure that the second IP address you gave me is public. But the first one I think is private. I think it will be best for you to call us instead. Can we test it right now? I'll turn on my videocon application. Please try calling 61.9.0.41 using yours.

by brockhotaling

the big microphone sounded perfect. the headset was full of background noise, but i could hear you. do you want me to call back?

by dmarzan

I disconnected first because the audio connection is pretty bad. I'm in a LAN, that's why. I'll transfer to a much better facility. Please try pinging this IP address -> 61.9.0.195. Once you can ping it, try calling it as well.

by brockhotaling

The IP address I'm calling is 202.163.197.141
My IP address is the samed as before, but I'm going to switch back to direct and see if that helps. Here goes with the RJ-45!

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