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Print Dialog Box

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by ap5

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On one of the NT 4 workstations the print dialog box in Word 2000 does not come up when you press Ctrl+P, but it does work when clicking on the print menu button. Also, I used to be able to see the printer name in the tooltip for the print button AND also display the print dialog by clicking on it. Now, after switching command buttons from the Customize menu, it is only one or the other. The only change that was recently made to this workstation was the install of HP JetDirect.

3 replies

by steved

Gee, I thought it was supposed to be the other way around. All the Word installations here, whether on NT 4 or Win 2K, do show the print dialog with Ctrl-P or File/Print but they do not show it when you click the Print button. (This is consistent with other Office apps and with IE, so I think it must be intentional.)

Some of these workstations have HP JetDirect and some don't. No difference.

As for switching the command buttons, again I think you're getting the correct behavior on this workstation. The Print Dialog button (the one with the ...) does not have a tooltip. (Or rather it does, but it just says Print.) The direct print button (without the ...) does have a tooltip that gives the default printer. This seems to me to make sense. If you're going to bypass the dialog, you'd want to see the printer name. If you're going to see the dialog anyway, why bother?

Everything you've described seems correct. The only thing I can't explain is why your other workstations are behaving any differently!

I doubt this helps much, but I thought you'd be interested anyway.

Steve Diamond

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