Printer problems

Do you by chance have Norton's installed and have the email scan feature running. I have found that the dll plugin may cause trouble. This may lead you in the right direction.

Rick Woodson
CCNA A+ MCP

OK..have you tried setting the output to RAW instead of EMF..and try printing directly to the printer..if those don't work try resinstalling windows..that should fix it.

Rick Woodson

I suspect that you could have a print driver problem. However, it could also be a video driver issue, since the print driver is getting some of its information from the video driver. My recommendation would be to make sure that you have current drivers for both printer and video card. Some people say you should update the drivers for your monitor too, but since this is generally only for color management, I dont worry about that.

Assuming that updating those drivers does not resolve theproblem, I would remove ALL printers (to include any fax print drivers you may have), restart, then reinstall the Brother printer and restart again. If it STILL isn't fixed, you can probably try to reinstall windows over itself (repair mode), but generally, if it comes to that, I recommend a clean install.

Delete the your temp files from C:\windows\temp

Thanks

In addition to the temp files...delete all files in C:\WINDOWS\SPOOL\PRINTERS
You ma need to do this in DOS if windows gives you an error.

It is also always a good idea to have the latest drivers. Go to:

http://www.brother.com/E-ftp/model/hl1040.html?Area=1

You can try going into your bios and set
your printer to "NORMAL" instead of ECP or
ECP&EPP and see what happens.

It could be that the drivers are not compatible with the software. You might want to consider purchasing a new printer. If this is an older version of Brother printer (look at the copyright) you might want to think about getting a HP printer or and Epson.

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