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PRINTER TROUBLE

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3 replies

by poto4

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NEW, HP DESKJET PRINTER
PRINTOUTS ARE SLIGHTLY CROOKED (WE ARE TALKING 2mm)EVEN THOUGH PAPER IS ALIGNED CORRECTLY.
I KNOW IT SOUNDS DAFT, BUT MY BOSS IS A PERFECTIONIST.
THANKS
IWETTA

3 replies

by joortman

Sounds like you have a roller that may be dragging. If it's new, return it or have an HP service center look at it.

by pierrejamme

Most HP Deskjets also should have an alignment Utility if you are talking squiggles here?

You print a test page and then select the one that is most correct for a straight line and retest until perfect.

by bldsm

I would take it back., Definitely a dragging print head. Insist on a full replacement of the printer as the mechanism is probably faulty.

Bruce

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