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Printers Dissapear in Windows 98

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7 replies

by todd_reuther

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I have a customer running Windows 98. Everytime he restarts his computer the printers dissapear (both local and network printers)???

7 replies

by tbradley

Start Windows in ms-dos mode, and at the c:\ prompt, run scanreg /fix. Restart, load the printers and then run scanregw at the start menu command prompt. Reboot, and see if they disappear. If they do, then you've at least eliminated the registry as a potential problem.

by jonesie619

My first question would be how long has this been happening, and do you require password changes on your network. I've run across this problem on NT servers where network passwords expired. A simple password change and reboot restored the printers.

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