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Problem with tasks in outlook 2K

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11 replies

by pblanton

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I have upgraded outlook from 97/98 to 2000. The problem is that on certain win 98 machines when a task is assigned they do not have the accept - decline buttons, also the icon shows the task as an email in the inbox instead of a task. Half of the PC's are doing this and the other half are fine. I have checked and all are both sending and receiving in RTF. Any suggestions?

11 replies

by trevor scanlon

That sounds like a problem with the rules wizard, the easiest solution is to uninstall outlook, then use the eraser2k.exe file to remove any trace of the office 2k suite this also removes outlook 2k as it is part of it then re-install the outlook software but do a custon/full install and select everything.

The eraser2k.exe file is available from the microsoft download center of email me and i'll forward it on to you.

by pblanton

I can now send an task that the recipient can either accept or decline, but when someone sends this PC a task it still goes to the inbox as email no attachments appear and it does allow the user to either accept or decline the tasks.

by calderom

Have you applied theSR-1 update for Office 2000? Doesn't matter if you are only updated Outlook.

by calderom

Have you applied theSR-1 update for Office 2000? Doesn't matter if you are only updated Outlook.

by purple713

1. Make sure that the task is not being fowarded as an email.

2. Check out Microsoft article Q197540

Hope this helps.

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