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Problems installing Windows ME...

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by finnie

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I formatted a new 20 GB, 7200 rpm hard drive and installed into a new system ( 4XCD-ROM, GA-72X motherboard at 100 Mhz with a Duron 750, and 128 MB PC-133. It also has a 1 MB Video Card and ISA NIC) I set it to boot from CD and installed Widows, oops, I mean WInDOWS ME, it appeared to setup fine but when it reboots, it freezes at a blue screen with the word Microsoft in the lower left hand corner of the screen and a small box in the upper right hand corner (almost looks like a little tv) the mouse just sits there pretending to be busy (I'm starting to hate that mouse, it's toying with my mind ;-)

If I boot from CD(Start Windows with CD Support) i get an error message that ifshlp.sys is not loading. I enter the line devicehigh=c:\windows\ifshlp.sys into the c:\config.sys file but it does not help. I thought it might be a motherboard driver issue so I booted into safe mode successfully but it wouldn't recognize my CD-ROM. If i boot from CD however, it always starts at the a: drive (with no floppy in it) and I have to type c:\windows\win to get it to start. I would appreciate any answers and will give points for help right away. Thank you. I can be e-mailed directly at finnie@apexmail.com for any step by step help.

10 replies

by aisec

It could be many issues, could be drivers (Win ME, as Win 2000, is very picky with drivers), or currupted Win ME files.
Since you are fresh-installing win ME, i would recomend you do a quick format (format c:\q\c) and then re-install Win ME. If itstill doesn't work, try to make a windows bootable disk from another computer (recommended from win 95 or 98). For this, go to settings -> Control Panel -> Add/Remove Programs-> StartUp Disk
This, in order to enable your CD-ROMS. Hope it helps.

by finnie

I have also formatted and reinstalled. Plus I just tried to extract two files ifshlp.sys and imagehlp.dll, to no avail. I also renamed my vmm32.vxd file and reinstalled. No go.

:-(

by dmiles

Insert the system startup disk in the A:drive and then boot the system selecting to install with CD-ROM support,the file is on the start-up disk and needs to installed from the floppy,you can use a startup disk from a previous installation windows 98.

by grantcom

This 4X CD sounds really ancient..could it be that it conflicts with the drive..ie on 32 bit and it running real mode...probably a real problem in ME I would would think.

by grantcom

See KB Q129605

check the winboot.dir in msdos.sys

also extract the ifshlp.dll to the system dir

by grantcom

sorry I see you did both to no avail and it should have been Imagehlp.dll not ifshlp...which i see you said you already tried..and I assume you put that file in system not windows.

by finnie

Thanks for all the help guys. It was actually a video card problem. The old card worked fine on the UPGRADE to ME, but it wouldn't work on a clean install. I installed a 4 MB PCI Video Card and it instantly finished the setup. Thanks again.

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