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December 5, 2001 at 05:55 AM
rg11

Question on HP printer event logs

by rg11 . Updated 24 years, 8 months ago

I have an HP laserjet 4000N. When I print the event log how to I translate what the error means. For example a 13.1.50. From my understandings the 13 is a paper jam, 1 is from tray one, What does the 50 stand for.
I keep getting repeat paper jams with this error. I have looked on HP’s web site but cant find this error. Any advice?

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