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Quickbooks IE 5.5 required error

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by rickp

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I have W2k SP4 installed & IE 6.0, when I try open Quickbooks I get the message that IE 5.5 or higer is required. Tried remove/reinstall Quickbooks. Tried reinstalling IE 6. Any other ideas? Intuit support says it is probably an error in registry but doesn't give any solution.

2 replies

by willcomp

Open regedit and navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer. See what version of IE is listed in this key. I would think that this key is where QuickBooks looks for IE version info.

Post back with results.

Dalton

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