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Recive old mails

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by ansarisajid

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We are using Mithi mail server on Linux system and Microsoft outlook as mail client on Win2000, one of my user receiving old mails (mail older than 3-4 months ) in his inbox. Outlook is configured with 'leave a copy of message on server' only option. He is able to see his old mail(no new pst file is created).
What is the problem , why he is receiving old mails.

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by jmiddleton

Generally this happens when the connection is broken during downloading messages. The way that Outlook or Outlook Express works is taht with the "leave a copy of message on the server" checked, Outlook remembers which emails it has downloaded already. That way the messages are not redownloaded.

This sounds like the connection was broken during downloading so that the email was left on the server (as it was supposed to) but Outlook did not know that it had downloaded it. If this is only one user having this problem, it is probably this. Ask the user to make sure that his internet connection is stable. If you want to test this out, have him uncheck the "Leave a copy of the message on server" option and see if this problem still exists.

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