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Remote Access Software

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I'm looking for remote access software that vendors can use to access certain systems, the key here is security. Recently we had a remote session and the vendor was able to take screen captures, my questions is this: Is there any recommended (highly secure) remote access software that would be recommended?

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by dmambo

It's pretty configurable, but I haven't tried to prevent screen captures. I'd be surprised if any package would have that feature since the capture is on the remote side.

by webkill2k

Well I suppose the deal is that you can take a capture of your screen while on a remote connection, so whatever is on your screen appears in the capture, which is not an pleasent idea if they are in a sensative area.

I figured if a remote access program took over the users screen so that other software on that screen could not be used to take a capture and the program locks the Print screen button; or if the feed is encoded in a way that won't allow a standard capture (ex: I believe divx encoding is like that, you capture the screen and it comes up black, not sure though)

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