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Remote Assistance - "Problem with the invitation.."

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by ruifinco

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Hi,

Does anyone know the soultion to the problem "There is a problem with the
invitation and it cannot be opened. To use Remote Assistance, the sender of
this invitation will have to send you a new invitation."

MS have a kb 322182
http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B322182

BUT I am offering remote assistance, not using OWA,any email client or
messenger. I am using XP SP2 in a 2003 SP1 AD.

Any ideas?

1 reply

by rickrbyrne

Just might want to check and make sure that the other computer that you are trying to connect to is setup to accept inviations. You can do this by right clicking my computer, then select the remote tab and then select the two check boxes. Allow inviations to be sent from this computer and allow this computer to be remote controlled. Also make sure you have a set the user account that is allowed to do this. If you are using the Administrator account that account already has permission to do this.

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