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by dheisler

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My tech person is having difficulty managing Win XP computers once they have been updated to SP2. He says that once they are updated the firewall is turned on automatically and then in order to manage them remotely we would have to touch each machine. This would be very difficult. Is the reason he can't manage them remotely because of the firewall? If so is there a way to roll out the SP2 without turning on the firewall. We have our own firewall and our own virus protection.

4 replies

by nick

First off, if you're on a domain, you could edit (or create if you don't have one yet) a login script for the users. Add this line:

net stop "SharedAccess"

That will stop the Windows Firewall/Internet Connection Sharing Service, then you should be able to continue with remote administration once again.

If you are NOT on a domain, you can create a .bat file with the above mentioned line in it. Just open up notepad, copy it in, then save it as login.bat. Then, save it to this directory: C:\WINDOWS\System32\GroupPolicy\Machine\Scripts\Startup
Then, start - run - gpedit.msc Under Computer Management, go to 'Windows Settings' - 'Scripts' - double-click on 'Startup' on the right pane. Within that, click Add... on the right and double click the script that you created. OK on out and you should be good to go.

Good luck,

Nick

by blackcurrant

Hi

My experience of installing SP2 in a domain has been that the Windows firewall is turned on by default and that the firewall is automatically configured to allow domain traffic.

If another firewall is already installed locally, and Windows recognises it, the Windows firewall is disabled and you are asked to confirm this is what you want to happen.

I have SP2 installed on all our WinXP Pro machines and do not have a problem managing those computers. I have not changed the default configuration of the Windows firewall.

Sounds like there may be something else preventing access here. Do you use a dedicated program to gain access to the PC's? Maybe that application needs to be allowed through the Windows Firewall? Also, you say you already have a firewall - do you mean a firewall at the gateway? or that a firewall is installed locally on each machine?

by j.mcmillen

How does your tech person remotely access the computers. If you mean remote desktop connection then has he checked wether or not that is actually turned on

Control Panel
System
Remote Tab
Tick the Allow users to connect remotely

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