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Requesting prints from any apps

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Win 95 opsys novell print Q HP jetdirect EX plus JD box has to be reset also printer go's offline HP deskjet 1220c 5 users connected. New install Possible Hware?

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by ploppy

Is the JD firmware up to date?

JD EX Plus is older than a 1220C, so may be an incompatibility issue.

Had exactly this problem with a 1220C on another JD, a FW upgrade did the trick.

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