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Restore xp profession password protected file without original computer

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by jsiebert

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My XP proessional computer got stolen. I had it backed-up on an external hard drive using the windows back-up and restore program. I now have a Windows 7 professional computer. I have loaded the NT-Backup software from windows. The only way I can get the excel password protected file to restore to any machine is to use the advanced function in the windows restore program and uncheck the security button. However, when I try to open the restored file I get an error message saying I don't have permission. I have changed the permission but that does not work. So how can I restore this excel file without having the original computer?

4 replies

by jsiebert

The windows NT - Backup/Restore facility has an Advanced selection. When you click on the Advanced selection you can chose to restore with security. With this choice the file does not restore. If you choose no security then the file will restore but it can not be open.

I opened a case with windows yesterday and worked on this problem for 8 hours. The people tried to help but it was obvious that they were learning how to operate the NT - Backup/Restore program. They tried everything they could but ran out of options. The problem was not resolved.

by charliespencer

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