Rio 600 Mp3 Player Problem

I do not know of any problems with Rio 600,but i had a similiar problem with an IJam-mp3 player, it did not read the device's removable f-drive until i switched on what they call the shuttle connector. then it would show as a removable device under my computer. if you installed the program correctly, there should be a way to turn it on and off manually. note where the program was installed and explore it looking for something either called shuttle or connecter...hope that helps... Mike