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Runtime Error

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by dagnasty

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We just released a new program. One of our clients using the software has come across the following error when attempting to use a function button.
Run-time error '-2147417848 (80010108)':
Automation Error
The object invoked has disconnected from its clients.

The program is installed on Win2k and I have not been able to recreate the problem. I wonder if it's an actuall error in the code or whether it has to do with the client's set up instead?
Any ideas?

7 replies

by dagnasty

Thanks, I looked through the information there before but I haven't been able to find anything that seems to refer specifically to any of the calls our software is making.
I'm thinking it has something to do with a known issue with mscal.ocx and compatability issues. I think there are several different versions being distributed with Access 2000 and perhaps Office XP. Still looking into that though.

Thanks for the reply.

Scott

by dagnasty

We are currently in the process of testing a replacement of an active x controller in MS Office that seems to be interfering with our software. It works but we need to make sure it doesn't affect office in a negative way first.
Throw a solution atme anyhow because I just might need it. If it works, I'll give you the points

by maxwell edison

Possible resolutions:

http://www.rational.com/technotes/reqpro_html/RequisiteWeb_html/technote_13590.html

http://www.reliasoft.com/K_Base/Issues.htm

http://support.microsoft.com/support/kb/articles/Q293/6/31.ASP

http://testdrive.mapinfo.com/techsupp/miprod.nsf/d9c4e33650769aec852566bf00603719/4ffbe535fc657d1e85 256adf00580999?OpenDocument

http://www.hauppauge.com/html/misc.htm

http://www.pqsystems.com/support/Automation_error.htm

http://msdn.microsoft.com/library/en-us/dncomser/html/complus_queued.asp?frame=true

REMOVE SPACES from the pasted URLs.

Maxwell

by dagnasty

I checked these links and none seemed to have any information pertinent to the situation we were experiencing (some links were dead). They did refer to the same error in different situations but nothing to do with the mscal.ocx controller. It was a bug from MS controller. When the client had Win2000 and Office XP or vice versa the software caused problems. MS offers a new version of the controller to fix this.

Thank you for the answer and taking the time to answer.

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