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SBS Exchange 2003 cannot match name

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I am trying to add additional users to my SBS2003 exchange server. I have 16 currently connected by the name 2 user fail when creating an account in outlook 2003. The error states it cannot match the name to the exchange server.

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by cg it

you do not create an account for the user in Outlook 2003 on a SBS network. You must use Active Directory users and computer MMC and create an account in Active Directory. SBS then automatically creates a user mailbox in Exchange based upon the Active Directory account information.

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