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ScanDisk Error, please help

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5 replies

by cromagnum

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I need help troubleshooting a Windows 95 PC. I was doing routine maintenance on a PC. When running ScanDisk I received the following error:
ScanDisk was unable to finish correcting this error because the Top-Level folder on this drive is full. QuitScandisk delete some files from that folder and then restart ScanDisk.
I already cleaned up / deleted the files that were in the temorary internet files, the temp folder and the recycle bin, as well as any *.chk files.
I do not know what this Top-Level Folder is and I don't know why it is saying it's full. I have plenty of room on the hard drive.
Any help would be greatly appreciated.

5 replies

by syscokid

From http://support.microsoft.com/support/kb/articles/Q149/4/32.asp

Err Msg: ScanDisk Was Unable to Finish Correcting This...

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The information in this article applies to:

Microsoft Windows 95Microsoft Windows 98

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SYMPTOMS
When you are running ScanDisk, you may receive the following error message:

ScanDisk was unable to finish correcting this error because the top-level folder on this drive is full. Quit ScanDisk, delete some files from that folder, and then restart ScanDisk.

CAUSE
This behavior can occur if you are running ScanDisk with the Automatically Fix Errors option enabled and a file name (including the file's fullpath) exceeds 259 characters.

RESOLUTION
Run ScanDisk with the Automatically Fix Errors option disabled. When ScanDisk encounters the same file, it will prompt you repair the error, delete the file, or ignore the error and continue.

MORE INFORMATION
This behavior can occur with the file names in the Microsoft Internet Explorer cache folder. If this occurs, empty the cache and run ScanDisk again.

by emcs

SYMPTOMS
When you are running ScanDisk, you may receive the following error message:

ScanDisk was unable to finish correcting this error because the top-level folder on this drive is full. Quit ScanDisk, delete some files from that folder, and then restart ScanDisk.

CAUSE
This behavior can occur if you are running ScanDisk with the Automatically Fix Errors option enabled and a file name (including the file's full path) exceeds 259 characters.

RESOLUTION
Run ScanDisk with the Automatically Fix Errors option disabled. When ScanDisk encounters the same file, it will prompt you repair the error, delete the file, or ignore the error and continue.

MORE INFORMATION
This behavior can occur with the file names in the Microsoft Internet Explorer cache folder. If this occurs, empty the cache and run ScanDisk agaaon.

Good luck.

dennie

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